Professional Water Damage Restoration in Aurora, CO

Call us the moment you discover water damage. Every hour of delay allows water to penetrate deeper into building materials, causing more structural harm and creating conditions where mold can start growing within 24-48 hours. Our 24/7 emergency line connects you with a technician who can arrive within 30 minutes to begin extraction and drying. Quick action not only saves your property but often reduces your total restoration costs significantly. We’ve seen cases where calling within the first few hours saved homeowners thousands in potential repairs.

Most homeowners insurance policies cover sudden and accidental water damage, such as burst pipes, appliance malfunctions, or storm-related flooding (though flood insurance is separate). We work directly with all major insurance carriers and can bill them on your behalf to simplify the claims process. Our team documents everything thoroughly with photos and detailed reports to support your claim. During your initial assessment, we’ll review your situation and help you understand what your policy likely covers. We can also communicate directly with your adjuster to ensure proper claim handling.

Many items can be restored depending on how long they were exposed to water and what type of water caused the damage. We use specialized techniques to salvage furniture, carpets, documents, electronics, and personal items whenever possible. Clean water damage offers the best recovery chances, while contaminated water may require disposal of porous materials for health reasons. Our team assesses each item individually and gives you honest recommendations about what we can save versus what needs replacement. We photograph everything before and after for your records and insurance documentation.

Water damage falls into three categories based on contamination level. Category 1 (clean water) comes from sources like supply lines or rain and poses no immediate health risk. Category 2 (gray water) contains some contamination from sources like washing machines or dishwashers and may cause discomfort if contacted. Category 3 (black water) is highly contaminated from sewage backups or flooding and poses serious health risks requiring extensive sanitization. The category affects our restoration approach, safety measures, and which materials we can save versus must remove.

Mold prevention starts with rapid water extraction and thorough drying within the first 24-48 hours. We use commercial dehumidifiers, air movers, and moisture meters to ensure all building materials reach proper dryness levels (typically below 15% moisture content). Hidden moisture in walls, floors, and ceilings gets special attention using thermal imaging and moisture detection equipment. After drying, we apply antimicrobial treatments to affected surfaces and may remove materials like drywall or insulation that stayed wet too long. Our approach follows IICRC S520 mold remediation standards to protect your health.